BPO Services Overview
At MatrixArray, we offer uncommon services and a quality of management experience that is perhaps unexpected from an IT firm. Our management offers more than 10 years experience in National Contact Center Management, hiring, training and promoting more than 320 domestic customer service representatives. Our experience includes inbound/outbound sales, lead generation and list cleaning, national “gateway” point of contact for US Federal Government Agencies, Surveys, General Customer Services, and major account fundraising in the non-profit sector supporting universities and cultural organizations.